6.5 Tips on How to Build Trust and Your Business

Is your current marketing strategy helping youwork for you. You can use an E-book, articles, a
earn as much as you'd like?workshop, teleseminar or free demonstration to
Does your marketing plan help you generate newbuild familiarity and ultimately trust in you and
prospects each week and then convert them toyour product.
paying clients?4. Give Examples
Are you getting the bottom line results you wantTell a story instead of making claims about your
from your marketing efforts?product or services. Use case studies to tell what
To get the results you want, your clients mustyou did for whom and the difference it made in
trust you, believe in you first, and then in yourtheir life or their business. Use numbers, people
products or services. Studies have shown thatlike information such as: 'increased their bottom
people buy from those that they know, like andline by 30 percent. With the right brand story, a
trust. Your clients want to buy from companiesbrand worth believing in will not be forgotten.
that exceed their brand promise. Who go beyond5. Personalize Your Marketing
the expected? Who surprise their customers byPeople do business with people. Help prospects
demonstrating a level of commitment oneget to know you and trust you. Let your passion,
generally associates with family.professionalism and personality come across in
After all, you wouldn't buy a car if you didn't thinkyour marketing materials. Include a picture of
it could get you home. Nor would purchase a caryourself, with a smile, in a prominent place on
from a dealer you thought was robbing you onyour marketing materials... but not on your
the price or if the dealer might not stand behindbusiness card. When you're at a convention or
the engine if it fell out as you drove it off the lot.other relevant events, share this information on
Below are 6.5 tips on how to build trust and buildyour blog, tweets and other social media outlets.
your business.6. Stay in Touch
1. Over-deliver to Get ReferralsThe people you see and talk to on a regular basis
When you need a doctor or lawyer or a greatare usually the ones you trust the most.
restaurant you ask a friend for a referral. YouCommunication is a key ingredient for developing
ask because you trust the recommendations oftrust. If you sell services or high-end products, a
people you know. Don't wait for the occasionalpersonal phone call is one of the best ways to
referral to come in spontaneously. When youanswer prospects' questions, and to build trust.
stand out from the rest by going above andMaintain contact with your prospects and clients
beyond what a customer expects, it makes itregularly and ask for their opinion.
easier to implement a client referral system to6.5. Reduce Perceived Risk and Provide Value and
generate new referrals.Benefits
2. Get TestimonialsA buyers' biggest concern is how well your
Having credentials are great, having muchproduct or service will perform. Providing a
experience is even better, but people pay moreguarantee makes a big difference, but in most
attention to what others have to say about you.cases it's not going to make the sale. You must
Pick up the phone and call your customers to askclarify the value and then define the benefits you
what they thought of your products or services,provide. Be sure to state your commitment to
what they liked about it and how it was helpful.seeing that your clients are not only happy, but
You can edit their comments and obtainecstatic about your product and services.
permission to use the edited comments asIn conclusion, remember - people who win trust
testimonials in your marketing materials.are open, visible and engaging. These tips are not
3. Give Something Awaymarketing "gimmicks," but they are critical to
When you give people something, regardless ofdeveloping ongoing relationships. Trust is built and
the cost, they are more likely to trust you andmaintained by many small actions over time. But
return the favor by buying something from you.above all - deliver!
It is known as the Law of Reciprocity. Make it